Frequently Asked Questions
Everything you need to know about your premium shaving experience
How long does shipping typically take?
Most orders are processed within 24 hours. Domestic US shipping typically takes 2-5 business days, while international shipping can take 7-21 business days depending on the destination and customs processing.
What is your return policy on shaving products?
Due to the hygienic nature of our products, we cannot accept returns on used soaps, creams, or razors. Unopened and unused items in original packaging may be returned within 30 days of purchase.
Do you ship alcohol-based aftershaves internationally?
Due to FAA regulations regarding flammable materials, alcohol-based aftershaves can only be shipped via ground transport within the contiguous United States. We cannot ship these items internationally.
How do I care for my new badger hair shaving brush?
Rinse your brush thoroughly with warm water after every use, shake out the excess moisture, and hang it upside down in a stand to ensure proper airflow and prevent mildew.
Are your double-edge safety razors suitable for beginners?
Yes, we offer several mild-to-moderate aggression razors specifically designed for those transitioning from cartridge razors. We recommend our 'Maggard Razors' brand starter kits for the best experience.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure and seamless checkout process.